FAQ

Q: What is data recovery?

Answer: Data Recovery is the process of retrieving deleted or inaccessible files and folders from storage media such as computer hard disk drives, removable media drives and other USB flash drives.

Q: What are common reasons for data loss?

Data loss can result from one or more of the following:

Software failure
Electro-mechanical failure
Natural disaster
Computer viruses
Data corruption
Human error

Q: What should I do in a situation where I have lost data?

Answer: Simply use Data Recovery Software to recover the lost data or send it to a data recovery specialist (services).

Q: Does the software recover laptop hard drives?

Answer: Yes, our software can recover data from Laptop or Notebook hard drives using the same technology as the Desktop hard drives.

Q: How to differentiate Full and Demo version of the software?

Answer: Demo version will show you the recovered files and folders information partially; In order to copy the recovered data you need to purchase full version of the Software.

Q:What disk drive manufacturers can you recover lost data?

Answer: Data Doctor’s data recovery software support following media manufacturers:

Hard disk brands that includes: Seagate, Quantum, Maxtor, Western Digital, IBM, Fujitsu, Toshiba etc.
USB Removable media drives that includes: Transcend Sony, Kingston, Super media, Super Flash, Olympus, Jet Flash, Canon, and Kodak etc.