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FAQ
FAQ

 

What is data recovery?

Data recovery is the process of retrieving deleted or inaccessible files and folders from storage media such as computer hard disk drives, removable media drives and other USB flash drives.

What are common reasons for data loss?

Data loss can result from one or more of the following:

  • Software failure
  • Electro-mechanical failure
  • Natural disaster
  • Computer viruses
  • Data corruption
  • Human error

What should I do in a situation where I have lost data?

Simply use data recovery software to recover the lost data or send it to a data recovery specialist (services).

Does the software recover laptop hard drives?

Yes, our software can recover data from Laptop or Notebook hard drives using the same technology as the Desktop hard drives.

How to differentiate Full and Demo version of the software?

Demo version will show you the recovered files and folders information partially; In order to copy the recovered data you need to purchase full version of the Software.

What disk drive manufacturers can you recover lost data?

Data Doctor’s data recovery software support following media manufacturers:

  • Hard disk brands that includes:
    Seagate, Quantum, Maxtor, Western Digital, IBM, Fujitsu, Toshiba etc.
  • USB Removable media drives that includes:
    Transcend Sony, Kingston, Super media, Super Flash, Olympus, Jet Flash, Canon, and Kodak etc.

Do you charge for the Demo software?

No, Demo software is absolutely FREE to download. If user is satisfied with the demo version, then he or she Order for the Full version.

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