Live Chat Software is a professional web based help desk utility used for real time online interaction between your customer care operators and website visitors. Online sales and support tool facilitates easy interaction with the website clients to resolve their queries related to different products and services.
Software offers easy and comfortable channel for website visitors by delivering quality service through live customer support agent and providing immediate answer to their questions. Rich featured Live support software helps in promoting your product online and enhances business performance by producing more values and decreasing service cost.Live chatting software enables customers to send offline messages when the operator is not online or is unavailable. Live help tool provides detailed information of each website visitor including Visitor IP, Visitor Name, Browser, Arrival Time and Date, Department and Current Page. Software provides facility for multilingual chat conversation that assists technical support agents to interact with more than one customer simultaneously.
Real time chat software provides alternate to traditional telephonic answering machine by providing cost effective means to talk with customers all over the world . Software provides superior customer support service and helps to convert the potential website visitors into regular customer.
No monthly charges, setup fees, license renewal or no hidden cost, just buy once Live Chat Software and use for life time. Award-winning business class help-desk software solution is easily affordable to companies, organizations and businesses of all sizes including travel, real estate, auto sales, web hosting, education, insurance, finance, web designing etc.
Benefits of using Live Chat Software
- Provides real time instant chat with your customers and website visitors.
- Pop-up windows and sounds alert notification when any customer request for chat.
- Provides operator to operator chat facility.
- Operator can chat with multiple visitors at the same time.
- Shows detailed information of website visitors.
- Setup as many departments as you like.
- Facilitates to transfer chat between operators during ongoing conversations.
- Easily view the entire typing activities of user during chat session.
- Facilitates Canned message and Push URLs delivery option to send instant response to customers.
- Facility to view chat history details and save chat records for future use.
- Facilitates visitors to send offline messages when operator is unavailable.
- Facility emailing chat transcript to visitors.
Why to choose Live Chat Software
- One time purchase
- No hidden cost
- Install in minutes
- Easy to use for your website operators
- Supports Microsoft Windows OS platform
- 30 days FREE trial Live chat software